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Shipping & Returns

Shipping

We have recently started taking extra precautions in response to Covid-19 and shipping times have increased to 7-15 days. Delivery times will vary based on location & the shipping speed selected at checkout.

(not including a 1-3 day processing time)

 Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, please return in original packaging if possible.

To complete your return, contact us at powrnozzle@gmail.com
Please have your order number ready.  Please do not send your purchase back to the manufacturer. 

Sorry, items that are damaged or missing parts for reasons not due to our error 
can not be returned.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at powrnozzle@gmail.com. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at powrnozzle@gmail.com and send your item to: 4878 Bemis Road, Ypsilanti, Michigan 48197, United States. 

Shipping 
To return your product, you should mail your product to:

4878 Bemis Rd, Ypsilanti, MI 48197, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.